How You Can Use Technologies In Your Restaurant / Food Chain Business

Hello and welcome to next blog of this series. In this blog series I am going to explain how you can use technologies in your business and grow your business to next level. This blog is for the restaurant , food chain business. In this blog I am going to explain how you can take advantage of technologies to expand your business and engage more and more customers.

Here are some of the ideas and technologies you can use for your restaurant or food chain business.

Self Ordering Kiosk for Dine In

In general, in pick hours and over weekends and holidays, there is a heavy rush in restaurants and hotels. People are waiting outside your restaurant and waiting for their turn and do nothing. Same way you have to wait till people gets in and place order and their order gets ready. Till then your resources are ideal and you just have to wait. How about self ordering Kiosk outside your place, where people can fill in their details like

• How many people are coming for lunch or dinner?
• What they would like to eat? 

This way you will have their order by the time they are waiting for their turn and you can get it prepared and once they are in, you can immediately  serve them and thus saving their and your time and your customers are happy with your services. When they place an order with Kiosk, you can also saw them probable waiting time, so they know how much they have to wait for their turn.  This way you don't have to loose customers because of waiting and in pick hours as well, you can serve maximum customers and in crease your business. This types of Kiosk can be placed outside your place in waiting area or it can be placed on the table so if your waiters are not free at some point, our customers can still start placing orders. You can also display info about your place on Kiosk,  so your customers can know more about your place, you can show your featured dishes so they know about your dishes and place orders.

Mobile App for Placing Orders of Home Delivery or Take Away

Sometimes foodies want to place an order for home delivery or take away but for that either they have to call you or come to your place and give order. Then they have to wait till you prepare their order. How about mobile app where they can see your menus and place order and give you the order time and then you can get the order ready and send for delivery on the time or by the time they come to your place to take their orders, it will be ready for the take away and they don't have to wait. With the mobile revolutions, most of the people are using smart phones like Apple and Android. This type of mobile phones supports applications. You can have one application for your restaurant where your customers can see it and place order for home delivery and take away. You can also promote your offers like discounts and coupons through apps and attract more and more customers.

This way you can reach to maximum numbers of customers in your area and city. You don't have to wait people to come to your place and order but instead you reach to them with mobile app and you get more business. With increasing use of mobile applications, people prefer to use mobile apps for using placing an order and if you don't have one such application, then you are loosing your potentials customers.

Website and Mobile Website for Your Restaurant and Food Chain

People are smart now a days, before they go to some place to eat they would like to know more about your place, like

• How is the ambience of your place?
• What are your working hours?
• What are your specialities?
• What others are saying about your place? 
• How to reach your place?

So before coming to your place, they will search for this information in the web and if you don't have website or mobile website, they will not be able to see this information and they might not be interested in you and they will cancel your visit so you lost your customers, just because there is no web presence of you. So it's good to have website and mobile website where your customers can see this information. You can update your timings show a gallery of your place so customers can see it. Guide a customer to reach to your place with Google Maps so they don't get lost. Show reviews of your old customers. Allow user to review your place so you can show it to others. Integrate social media, like twitter, Facebook so your people can spread word about you and let others know about your place and you get more and more followers and customers.

If you are looking for any of the solutions mentioned above, contact me right now.